On this page
1.Your right
If you are a consumer, you can withdraw from the Premium contract within 14 calendar days of the day you concluded it, without giving a reason and without penalty. To meet the deadline it is enough to tell us your decision before it ends.
This right refers to the initial subscription. Cancelling the renewal of later months is a different thing and you can do it whenever you like under “Manage subscription”.
2.How to withdraw
While signed in, use the button on this page. You can also write to info@amorecapitale.com or post us the model form to the address in the Legal notice. We will confirm receipt on a durable medium.
3.What happens next
We will end your subscription and refund what you paid within 14 calendar days of receiving your message, by the same means of payment, at no cost to you.
If you asked for Premium to start immediately during the withdrawal period, we will deduct the proportional part of the service provided until you told us your decision, calculated on the price of the period paid. For example, if you withdraw on day 5 of a 30-day period, you pay 5/30 of that price. If you did not ask for this or we did not inform you, you pay nothing.
4.Model form
You only need to complete and send it if you want to withdraw and prefer not to use the button:
- To: AmoreCapitale, info@amorecapitale.com.
- I hereby give notice that I withdraw from my contract for the provision of the following service: AmoreCapitale Premium.
- Subscribed on: [date].
- Name of consumer: [name].
- Address of consumer: [address].
- Account e-mail: [e-mail].
- Signature (only if sent on paper) and date: [signature] [date].
5.Customers in other countries
This right applies to consumers in the European Union. Outside it, the rights given by the mandatory law of your country apply; write to info@amorecapitale.com and we will help you.